Generate and Share Support Bundle

Collect AutoDoctor reports, logs, telemetry, and metadata for troubleshooting and support handoff without losing execution context.
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Who This Is For

  • Users sharing diagnostic evidence with support.
  • Operators collecting reproducible evidence from endpoints.

Files to Collect

  • reports/AutoDoctor_Report.html
  • reports/AutoDoctor_Report.json
  • logs/autodoctor.log
  • logs/autodoctor_api.log (if service/API used)
  • server/latest_run.json
  • Latest telemetry/Telemetry_*.json

Optional for deep triage:

  • db/autodoctor.db

PowerShell Example (Installed Path) 

$root = "C:\ProgramData\AutoDoctor"
$out = Join-Path $env:TEMP ("AutoDoctor_Support_" + (Get-Date -Format "yyyyMMdd_HHmmss"))
New-Item -ItemType Directory -Path $out -Force | Out-Null

Copy-Item "$root\reports\AutoDoctor_Report.html" $out -ErrorAction SilentlyContinue
Copy-Item "$root\reports\AutoDoctor_Report.json" $out -ErrorAction SilentlyContinue
Copy-Item "$root\logs\autodoctor.log" $out -ErrorAction SilentlyContinue
Copy-Item "$root\logs\autodoctor_api.log" $out -ErrorAction SilentlyContinue
Copy-Item "$root\server\latest_run.json" $out -ErrorAction SilentlyContinue
Copy-Item "$root\telemetry\Telemetry_*.json" $out -ErrorAction SilentlyContinue

Compress-Archive -Path "$out\*" -DestinationPath "$out.zip" -Force
$out + ".zip"

Privacy and Redaction Guidance

Before sharing externally:

  • Review hostnames and usernames in telemetry/JSON files
  • Remove sensitive local paths if required by policy
  • Share DB only when deeper SQL analysis is required

Next Steps